MobileSentrix Acquires Mobile Defenders: What This Means For the Industry
This article was originally published on Mobile Defenders on September 26, 2022.
MobileSentrix has acquired Mobile Defenders to provide the repair industry with unparalleled pricing, products, and programs. This acquisition combines the knowledge and expertise of the two leading mobile replacement part suppliers in the industry.
At this time, the Mobile Defenders and MobileSentrix sites will run concurrently. Any specific offering that either site has will continue to be offered explicitly by that site. For example, Mobile Defenders has partnerships with OEMs. In the short term, these will only be available on mobiledefenders.com.
We’re excited to begin working alongside MobileSentrix. Our teams are already internally working on a few new initiatives that are going to continue to revolutionize the industry. Stay tuned.
Can I order MobileSentrix products on Mobile Defenders’ site and vice versa?
At this time, the Mobile Defenders and MobileSentrix websites will run concurrently. Any unique offering to that website, like Mobile Defenders’ genuine OEM parts or MobileSentrix’s device program, will only be available on that website.
Where do I send RMAs?
All RMAs need to be done through the website the product was bought from.
Can I call my current Mobile Defenders representative to help me with a MobileSentrix order?
If you need help with a Mobile Defenders order, please contact your Mobile Defenders representative or customer service. If you need help with a MobileSentrix order, please reach out to the MobileSentrix team at firstname.lastname@example.org or (202) 540-9946.
What is the impact of this acquisition?
The combined buying power of Mobile Defenders and MobileSentrix will allow us to be leveraged to drive down prices, improve quality, and make a better experience, for you, our customers.
Will there be any pricing changes?
Pricing will become even more competitive as we’re able to leverage the supply chain.