Ed Ferrie

Title: 
Client Liason & Support / Call Center Support Manager
Office: 
Phoenix, AZ
Phone: 
(800) 528-1187 x2244

Marketing – including developing new client accounts, attend conventions, act as direct client liaison with clients located in the Phoenix/Scottsdale insurance claims market. Training - working with existing clients to improve processes, product quality, timeliness, invoicing accuracy, etc. Respond to client complaints related to work product, timeliness, billing, etc. Work with franchisees to improve their skill levels, assist with client issues. Act as point person with Xactware for the Xactimate property estimating system software. Work with franchisee committees to develop new forms and processes.

1975 Bachelor’s Degree - University of Missouri
1977 Master’s Degree - The Pennsylvania State University
1977-1979 St. Louis County Government - Administration – C.O.R.P.
1979-1982 The Hartford Insurance Group - Insurance Claims Adjuster
1982-1985 Totura and Company - Independent Insurance Adjuster
1985-2006 Frontier Adjusters - Franchisee, Southeast Florida
2006-present Frontier Adjusters, Inc. - Home Office Client Liaison/Franchisee Support

Contact Us

CAPTCHA
Incorrect please try again
Enter the words above: Enter the numbers you hear: